Last updated: 17 October 2026
Information you share
When you contact us through our contact form, email, telephone, or WhatsApp, you may share your name, contact details, location, and service requirements. Please do not send sensitive identity, payment, or health information through a general enquiry.
How information is used
Enquiry information is used to respond to your request, discuss service scope, and manage the resulting business relationship. Where a service contract is agreed, its information-handling requirements also apply.
Website analytics
This website uses Google Analytics, to understand page usage and technical performance. Analytics may process device, browser, interaction, and cookie information. We do not intentionally include enquiry text or URL query parameters in page-view events.
Third-party services
Contact form enquiries are stored using Google Firebase Cloud Firestore. Google processes this information and analytics data under its own terms. WhatsApp and external websites have their own privacy practices. Information sent through those channels is also handled by their providers.
Retention and requests
Contact us to ask about access, correction, deletion, or retention of information relating to your enquiry. Some records may need to be retained for contractual or applicable legal obligations. Requests are considered in light of those requirements.
Contact
For privacy questions, email business@chennafs.com. This notice will be updated when our website practices change.